Sadly gonna return and get a pair of Apple max pros, I tried calling Focal about their warranty but no one ever picks up, I’m guessing holidays makes things terrible slow. I then tried to submit a warranty request to Focal via their website and it’s like their submit technical case button is broken. Wow! Glad I bought from Amazon.
You know what, I’m going to entirely reset my view on focal to the current wave of feedback and say they’re like early days hifiman only double the price but break just as easy. My early days elears and utopia’s have had no issues but clearly that’s not a standard they aspire to anymore