This is something I’ve noticed lately. A lot of hifi shops and hifi manufacturers have helpful staff, but just as many are extremely rude and arrogant.
I’ve had people speak condescendingly about my amp when I’m demoing speakers. Same thing for my speakers. I’ve even had someone, and I kid you not, tell me my streamer has shit sound quality.
It seems like hifi shops are either extremely helpful or just downright awful. The same with manufacturers, they either recognise that there exists alternatives or everything sucks ass compared to their product.
Macintosh people’s are arrogants, their fans are agressive and extremely sensitive skin, they never accept critics.
On the other side, I can name Audio Note, Luxman ,Bryston, and a lot of other makers that are extremely respectful of their customers, mainly because they sell musical realism and not a trend based on a particular look or style,and they’re a lot more down to earth too.
Sorry for my English